Frequently asked questions

A few useful details before you choose a plan or set up your team.

What can I do with HappieMe?

HappieMe is HR software for small businesses. Keep employee records organised, manage holiday requests and see approved time off in a shared calendar. Free also includes private employee documents and self-service profile updates. Explore the HR features.

Can I use HappieMe as an employee holiday tracker?

Yes. Employees can request full or half days and check their request status. Approvers review requests, while holiday balances show remaining allowance, time taken and future bookings. A shared team calendar shows approved time off without exposing private absence reasons.

Start by checking your team’s working patterns, holiday policies and opening balances. The time-off setup guide explains what to prepare. See the employee holiday tracker features.

What HR automation is available?

HappieMe emails the selected approver when a holiday request needs review, with a link to sign in and check it. Approval remains a person’s decision.

Internal starter/leaver tasks and document reminders are planned for Free. Connections to Slack, Notion and external calendars are planned for Plus. These features are coming soon. See plans and availability.

Which businesses and leave arrangements are supported?

Businesses in any country can use HappieMe. Leave setup depends on each employee’s work location, working pattern and agreed policy.

Automatic public-holiday calendars are available for UK and US workspaces. Workspaces based in other countries have no public-holiday exclusions, including for employees working in the UK or US. Dates that fall on an employee’s working days count towards requested time off, even when they are public holidays.

Employer-configured vacation supports policies with a finite allowance kept separate from sick leave, for regular, equal-length working days and full or half-day bookings. No fixed limit supports custom leave tracking; unlimited-vacation entitlement and payouts, and combined PTO, are not automated.

Your organisation remains responsible for administering applicable statutory leave, pay and payroll requirements that HappieMe does not automate.

For US employees, your organisation administers statutory vacation, sick leave, paid leave usable for any reason, family and other protected leave externally. HappieMe records reports and confirmed vacation funding; your organisation remains responsible for payroll and payments.

Check leave coverage and setup before choosing a plan.

How much does HappieMe cost?

Free includes native HR for unlimited people, with no card required. Plus is coming soon at £3 per active seat/month, or US$4 for US businesses, for one bundle of supported tool integrations. The workspace’s business country determines currency. There is no base fee, minimum seat count or separate charge for each connector. Any applicable tax is shown before payment.

Is HappieMe suitable for a small team?

Free costs £0 or US$0 whether you have five, ten or more people. There is no headcount limit. Check the leave coverage and setup limits to make sure your team’s arrangements are supported.

What counts as a paid seat?

Plus will cover the whole workspace. Each active person record counts once, including owners and administrators and people without a login. Pending and archived records do not count. Free headcount never triggers a charge.

Does Free need a card or expire?

No. Free is an ongoing plan with no payment card required. Creating a workspace does not start a paid trial or subscription. Plus is coming soon and cannot be purchased yet.

Can I cancel a paid subscription?

Existing subscribers can cancel in Billing at any time. Paid coverage continues until the agreed period ends, then core HR remains available on Free. Cancelling a subscription is separate from deleting your workspace and its records.

Can I get a refund?

You can request a full refund within 30 days of your first paid monthly or annual subscription charge. This does not apply to later renewals. We also correct billing mistakes and review material service problems. Read the refund terms.

What happens to our records after cancellation?

Your workspace continues on Free, with its records, history and existing access permissions. Subscription expiry does not start a deletion countdown. See the return and deletion terms if you want to end the service and close your workspace.

Can I change between monthly and annual billing?

Existing subscribers can change their billing period. The change takes effect at your next renewal, so you keep the month or year you have already paid for. Switching does not create an immediate charge or refund.

Who can see private employee information?

Employees can access their own records. HR, Admin and Owner have access to employee records, including payroll. Custom roles use the permissions assigned by Owner. A reporting relationship alone does not grant access to private records. Read about data and privacy.

Can I move from spreadsheets or another HR system?

You can prepare your team’s records and add them in HappieMe. A general file importer and assisted migration service are not available yet. Our Get started guide explains what to check before moving.

Which working patterns are supported?

Holiday setup supports regular working weekdays with the same number of hours on each working day. Variable schedules are not supported. Employer-configured vacation is accounted for in hours, with full or half-day bookings. Check the leave coverage and setup limits before using your team’s holiday records.

Is Plus available?

Plus is coming soon. It will bundle supported Slack, Notion, Google/Microsoft calendar and other tool integrations in one paid plan. Registering interest lets us contact you about Plus. It does not create an account, start a subscription or sign you up to a newsletter.